Service Agreements
Last Updated: 03/14/2024
These Buyer Terms and Conditions (the “Service Agreement”) meticulously govern your (“You” or “Your”) use of The Advanced Manufacturing Lab (“The AM Lab”) website (the “Website”). PLEASE THOROUGHLY READ THIS AGREEMENT CAREFULLY. BY ACCESSING OR UTILIZING THE WEBSITE, INCLUDING PLACING AN ORDER WITH THE AM LAB FOR MANUFACTURING
SERVICES (THE “SERVICES”), SELECTING THE “I ACCEPT” BUTTON, AND/OR COMPLETING THE REGISTRATION PROCESS, YOU HEREBY AFFIRM AND DECLARE THAT (1) YOU HAVE CAREFULLY PERUSED, FULLY UNDERSTAND, AND UNCONDITIONALLY AGREE TO BE LEGALLY BOUND BY THIS AGREEMENT, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH The AM Lab, AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT PERSONALLY OR ON BEHALF OF THE ENTITY YOU REPRESENT. SHOULD YOU DISAGREE WITH OR BE UNWILLING TO ADHERE TO THIS AGREEMENT, YOU SHALL NOT BE PERMITTED TO ACCESS OR UTILIZE THIS WEBSITE OR THE SERVICES.
PLEASE BE ADVISED that The AM Lab reserves the right to modify these terms and conditions at its sole discretion and at any time. Such modifications shall become effective immediately upon posting of the revised version on The AM Lab Website, and they shall apply to all orders placed after the posting of such modifications. The "Last Updated" date at the top of this Agreement will reflect the latest version. In the event of any material changes, and if You have registered with The AM Lab to create an Account (as defined below), The AM Lab may additionally notify You of such changes via email to the last email address You provided pursuant to this Agreement. For new users of The AM Lab Website and/or Services, the revised terms and conditions will take immediate effect. For existing users, the changes will become effective thirty (30) days after being posted or after The AM Lab provides notice of the modifications on The AM Lab Website, whichever occurs earlier. Should You continue to use The AM Lab Website and/or Services after any such modifications, it shall signify Your definitive acceptance of the updated terms and conditions. The AM Lab may require You to explicitly consent to the updated Agreement in a specified manner before You are allowed to proceed with further use of The AM Lab Website and/or Services. If, for any reason, You do not agree to the revised terms and conditions after receiving notice of such changes, You must discontinue using The AM Lab Website and/or Services. Your continued utilization of The AM Lab Website and/or Services following the aforementioned modifications will be construed as Your irrevocable acceptance of the altered terms and conditions.
Protecting users' privacy is of utmost importance to The AM Lab, and we strictly adhere to the guidelines outlined in our Privacy Policy while using Your information. As an integral community principle, we value the safeguarding of personal data. By using the Website, You affirm, warrant, and guarantee that any data, information, records, and files You upload, transmit, or provide to the Website shall exclusively consist of Personal Information, as defined in the
Privacy Policy. Furthermore, You declare that You have taken all necessary measures to provide appropriate notices and disclosures related to such Personal Information, obtained all requisite consents and permissions from applicable third parties, and possess full authority, in compliance with all relevant laws, to authorize us in facilitating the provision of the Services.
1. SERVICES
1.1 About the Services. The AM Lab operates and manages a digital platform offering a comprehensive Manufacturing-as-a-Service (MaaS) solution, strategically leveraging the advanced principles and cutting-edge technologies of Industry 4.0. This platform is purposefully designed to enhance the user experience while effectively addressing pain points experienced by both Buyers and Manufacturers. It streamlines manufacturing projects with unparalleled efficiency and convenience. Within The AM Lab's ecosystem, a carefully curated manufacturing Network program exists, comprising exceptional third-party manufacturers (each, a "Partners") Each Partner possesses specialized expertise and capabilities, enabling them to deliver top notch manufacturing services. As a result, The AM Lab is empowered to extend an array of advantages to our esteemed buyers, including competitive pricing, essential certifications, and expedited lead times, all while ensuring an unwavering commitment to delivering manufacturing services of exceptional quality. Upon the Buyer's processing of a production order (as defined below), The AM Lab promptly subcontract with one of its esteemed Partners to manufacture the required parts, assemblies, or items as specified in the buyer's order (each, a "Part"). The AM Lab offers an exclusive service to Buyers, allowing them to access Engineering & Design Consultation directly through our platform. Whether dealing with existing parts or products that require development from scratch, our expert team guides and leads Buyers through the entire product life cycle. This personalized service aims to provide Buyers with reassurance and confidence in the product's performance and longevity.
1.2 Responsibilities When Using the Services. You hereby agree to adhere to the following responsibilities:
- You will solely upload and disseminate content or information for which you possess all necessary rights as required by the law. You must be authorized to distribute such content and shall not be bound by any confidentiality obligations. Any such actions shall be consistent with applicable law and permissible under any agreements to which You are a party.
- You will solely upload and disseminate content or information for which you possess all necessary rights as required by the law. You must be authorized to distribute such content and shall not be bound by any confidentiality obligations. Any such actions shall be consistent with applicable law and permissible under any agreements to which you are a party.
- Use reasonable efforts to prevent unauthorized access to or use of the Services; • You shall diligently monitor and maintain control over all activities carried out through your Account in connection with the Services.
- In the event of any suspicion or awareness of illegal or unauthorized activity or a security breach involving your Account, including but not limited to loss, theft, or unauthorized disclosure or use, You shall promptly notify The AM Lab.
If The AM Lab has justifiable reason to believe that You have failed to comply with the aforementioned obligations, The AM Lab reserves the right to suspend or terminate Your access to the Services without prior notice. The AM Lab may decline any and all present or future use of the Services (or any part thereof).
2. REGISTRATION.
To access certain Services, you will need to create an account ("Account"). By registering for the Services, you agree to (1) provide accurate, current, and complete information about yourself as prompted in the Website's account details section ("Registration Data"), and (2) keep your Registration Data up to date. You are responsible for all activities that occur under your Account, and The AM Lab will not be liable for any loss or damage (of any kind and under any legal theory) to you or any third party resulting from your failure to comply with these Terms and any applicable General Terms, for any reason. It is strictly prohibited to share your Account or password with anyone. You must (a) promptly inform The AM Lab of any suspected or confirmed unauthorized use of your password or any other security breach, and (b) log out of your Account at the end of each session. If you provide false, inaccurate, outdated, or incomplete information, or if The AM Lab has reasonable grounds to suspect so, The AM Lab reserves the right to suspend or terminate your Account and deny any current or future use of the Website and Service (or any portion thereof).
3. ORDERING PROCESS
3.1 Placing Orders. To initiate an order for a Part, we strongly advise You to upload your model in any of the file formats we support, tailored to the specific technology selected for manufacturing. For a seamless order processing experience, it is imperative to upload an acceptable model representing the desired Part, in strict adherence to the terms outlined in this Agreement. The uploaded model must be meticulously error-free and successfully pass our rigorous Design for Manufacturability (DFM) Analysis to ensure its feasibility and compatibility with our advanced manufacturing processes. You will have the flexibility to select from a range of available options, including material, color, surface, and size measurements (mm or inches) for your Part. Please note that certain restrictions may apply with respect to thickness, color, material, and surfaces. You may select the option to request material certifications and inspection reports for Your Parts for an additional fee. It is important to emphasize that The AM Lab WILL NOT make any alterations, modifications, or changes to the specifications of any Part WITHOUT obtaining your express written approval. Before finalizing the order (the "Quote"), You will be provided with the opportunity to review the order details and the estimated costs, encompassing production, delivery, and other applicable taxes, as provided by The AM Lab. Please be aware that the contract to manufacture any Part shall only be considered valid once The AM Lab acknowledges Your acceptance of the Quote through a confirmatory email or other appropriate means of communication, solely determined by The AM Lab.
3.2 Specifications. Upon accepting The AM Lab's Quotation and place an order referring to the assigned Quote number, The AM Lab commits to manufacturing or arranging the production of the specified Part(s) based on the precise 3D geometry, relevant features, and specified tolerances outlined in the Quotation (unless otherwise stated in the Notes section) – collectively referred to as the 'Product Specifications'. It is paramount that You, as the customer, verify the accuracy and completeness of the Product Specifications presented in the Quotation and all additional information submitted prior to making the payment for Your order. ONCE AN ORDER IS CONFIRMED, YOU WILL NOT BE ABLE TO MODIFY OR AMEND THE PRODUCT SPECIFICATIONS.
3.3 Cancellations. The AM Lab reserves the right to revoke or cancel any Quote or order at any stage during the quotation, ordering, or manufacturing process, based on various factors, including technical considerations or concerns related to intellectual property ownership of the design or the legality of the Part. Should such circumstances arise, The AM Lab will promptly reimburse you for any payments made towards the affected Part, if applicable.
3.4 Limitations. The AM Lab shall diligently manufacture Your Part(s) strictly adhering to the Manufacturing Standards "Manufacturing Standards"), which are hereby incorporated by reference into this agreement, unless expressly agreed otherwise in the Quote. It is understood that current technological limitations may render certain Parts impracticable for production in strict compliance with Your provided Specifications. In such instances, The AM Lab shall make reasonable efforts to promptly inform and consult You. Upon Your explicit written approval, The AM Lab and its Partners retain the irrevocable right to proceed with alternate thickness or employ different production techniques for the Part, necessitating adjustments to the order (e.g., price modifications, delivery terms, etc.). In this event, You shall agree to remunerate The AM Lab with any additional compensation required due to amended Specifications. By accepting the Quote and proceeding with the order, You acknowledge the binding nature of this agreement, and both parties mutually agree to be bound by the terms and obligations outlined herein. This agreement supersedes any prior verbal or written agreements between the parties and represents the entire understanding and agreement concerning the manufacturing of the Part(s). No amendments or modifications to this agreement shall be valid unless made in writing and signed by both parties.
3.5 Subcontracting. You Acknowledge and Consent to Subcontracting. By placing an order for a Part, You expressly acknowledge and agree that The AM Lab may, at its discretion, subcontract or delegate the fulfillment of your order to one of The AM Lab's trusted Partners. Consequently, You also acknowledge and consent that The AM Lab may share Your provided Specifications with our Partners to facilitate the processing and manufacturing of your order. Please be informed that under this arrangement, You will not have any direct obligation to make payments to any Partner involved in the fulfillment process. All financial transactions, including payment processing and order fulfillment, will be managed exclusively by The AM Lab, guaranteeing a streamlined and secure experience for You, our valued customer. As part of our unwavering commitment to data privacy, your data is treated with the utmost care and handled in strict accordance with our privacy policies.
3.6 Compliance with Export Controls. The Obligation of Compliance with Export Laws. You acknowledge and understand that the data, items, deliverables, and Services involved in our collaboration may be subject to various national, foreign, and international trade and export control laws and regulations ("Export Laws"). As part of your responsibilities, you are required to identify any three-dimensional (3D) models and resulting items that fall under the scope of Export Laws when providing them to The AM Lab. This identification includes, but is not limited to, recognizing data and items that are controlled under the International Traffic in Arms Regulations ("ITAR"). IT IS IMPORTANT TO NOTE that notwithstanding any other provision in this agreement, YOU SHALL BE HELD LIABLE FOR ALL DAMAGES, LOSSES, AND LIABILITIES INCURRED BY THE AM LAB as a direct consequence of your non-compliance with Export Laws or any inaccuracies in identifying applicable Export Laws. Ensuring compliance with Export Laws is of utmost significance, and any failure to adhere to these regulations may have serious legal implications. In situations where The AM Lab may require additional information to meet regulatory requirements or perform due diligence, you agree to provide The AM Lab with the following information within two (2) days of our request: (a) any relevant Harmonized Tariff Schedule ("HTS") codes for the Parts in question, (b) the intended end use for the specified Parts, and (c) the intended end user of the Parts. In light of the complex and ever-evolving nature of Export Laws, The AM Lab relies on your cooperation and transparent disclosure to ensure that all necessary measures are taken to comply with relevant regulations.
3.7 Prohibited Items. The AM Lab acknowledges its commitment to affording buyers the latitude necessary to embark on inventive, imaginative, and beneficial endeavors involving projects and Parts. However, it is essential to underscore that The AM Lab reserves the absolute right to reject any Part that may contravene the law, inflict harm upon individuals, or be deemed unsuitable at its sole discretion. In consequence, The AM Lab expressly prohibits the utilization of its Services for the fabrication of certain Parts specifically designed for integration or use in firearms, or for any Parts necessitating adherence to federal, state, or local licensing prerequisites for their manufacture.
4. PRICING AND PAYMENT; REFERRAL PROGRAM
4.1. Payment. You agree to remit advance payment for all fees or charges associated with Your Account in accordance with the prevailing fees, charges, and billing terms at the time such fees or charges become due and payable. Unless expressly agreed otherwise in advance by The AM Lab, all invoices shall be settled by credit card at the time of order placement. All invoices are due in full, without any deductions or offsets. You are required to pay for an order using a credit card, You are required to provide The AM Lab with valid credit card information (Visa, MasterCard, or any other issuer accepted by us) ("Payment Provider"). Your usage of the designated credit card is subject to the terms and conditions specified in Your Payment Provider agreement. You must refer to that agreement, not this Agreement, to ascertain Your rights and liabilities concerning the designated credit card. By furnishing Your credit card number and associated payment information to The AM Lab, You grant authorization for The AM Lab to promptly invoice Your Account for all fees and charges due and payable to The AM Lab under this Agreement, without necessitating any additional consent or notice. In the event of any change in Your billing address or the credit card utilized for payment under this Agreement, You undertake to promptly inform The AM Lab of such modifications. The AM Lab reserves the right to modify its prices and billing methods at any time, and such changes shall be effective immediately upon posting notice on the Website or via email communication to You. All prices shall be denoted in AED Dirhams, and payments to The AM Lab must be made in AED Dirhams.
4.2. Taxes and Costs. Price Inclusions and Additional Fees. Unless explicitly stated otherwise, the price quoted for the manufacturing of any particular Part encompasses the comprehensive cost of Services provided by The AM Lab, the intricate manufacturing process of the Part, and standard shipping as meticulously selected by The AM Lab. Moreover, the quoted price incorporates all relevant sales and use taxes, complying with the applicable legal provisions. However, it is essential to note that supplementary charges may be applicable in cases of opting for alternative shipping methods or obtaining shipping insurance. Furthermore, beyond the aforementioned inclusions, You shall bear full responsibility for all other transactional duties and taxes, with the sole exception of taxes levied on The AM Lab's net income. In the event that Your order qualifies for exemption from sales tax, it is incumbent upon You to submit a valid and duly authenticated sales tax exemption certificate.
4.3. Suspension of Services. Furthermore, beyond the aforementioned inclusions, You shall bear full responsibility for all other transactional duties and taxes, with the sole exception of taxes levied on The AM Lab's net income. In the event that Your order qualifies for exemption from sales tax, it is incumbent upon You to submit a valid and duly authenticated sales tax exemption certificate.
4.4. Quote Pricing. Upon receipt of the initial quote for the requested manufacturing services, the customer shall be granted a review period of fourteen (14) days from the date of the quote's generation. Within this designated timeframe, the customer is afforded the opportunity to thoroughly assess the quote's details and specifications. During this period, the quoted price is securely locked and shall remain immune to any price changes, regardless of any subsequent fluctuations in pricing. It is crucial to note that once the fourteen-day review period has lapsed, the quote shall expire and removed, and any subsequent request to reprocess the quote may be subject to potential price adjustments. Therefore, The AM Lab encourages customers to carefully consider and finalize their decision within the allotted review period to benefit from the locked-in price and secure the offered terms without any price variations.
4.5. Refer a Colleague. In order to partake in The AM Lab's Referral Program and earn AM Lab Credits, registered users must actively engage in the process by sharing their unique referral link to invite potential colleagues or by posting the link on prominent social media platforms, such as Twitter or Facebook. Upon successful referral and a subsequent purchase of a Part by a Referred Colleague (as defined below) using the provided link, Your Account will be duly credited with 50 AM Credits, exclusively applicable to the Referred Colleague's initial purchase. As used herein, a "Referred Colleague" pertains to any potential buyer of The AM Lab who, prior to the time of the referral, has not procured any Parts from The AM Lab, nor established an Account with us. It is important to underscore that AM Lab Credits shall be awarded solely for the Referred Colleague's initial purchase of a Part, and they are not transferable or eligible for redemption in connection with any subsequent purchases made by any Referred Colleague. AM Lab Credits serve as a currency and can be redeemed exclusively towards the purchase of Parts. Each AM Lab Credit is equivalent to 1 AED and may be conveniently utilized during the checkout process for future orders. To ensure a seamless experience, please be informed that AM Lab Credits do have an expiration period of 18 months and shall be redeemed on a "first in, first out" basis. For the sake of clarity, AM Lab Credits hold no legal tender status and are strictly prohibited from being reloaded, resold, transferred for value, exchanged for cash, or applied to any other account, except as may be required by applicable law. Moreover, The AM Lab strictly disallows and does not recognize any purported transfers of AM Lab Credits outside our Services, nor any purported sale, lease, gift, or trade of such credits in the "real world" beyond the purview of our Services. In upholding the integrity of our Services and safeguarding our commitment to mutual trust, it is essential to underscore that The AM Lab reserves the right to draw down upon Your AM Lab Credits, if any, in the event of any late payment(s) or other material breach of this Agreement by You.
5. SHIPMENT ESTIMATES
5.1 Shipment Estimates. Quotations issued by The AM Lab shall encompass an estimated date of shipment, meticulously calculated based on the provided input data. It is essential to recognize that the term of delivery generated by our online ordering system serves as a preliminary indication, offering insight into the planned date of shipment. Nevertheless, it is crucial to emphasize that this estimated shipment date does not establish a binding commitment by The AM Lab. The projected shipment date is contingent upon the prevailing working conditions at the time the agreement is reached and is further subject to the prompt and timely delivery of materials procured by The AM Lab to facilitate the seamless execution of the specified work. The AM Lab shall not be held liable for any delays or early shipments, and any discrepancies between the estimated and actual shipment dates shall be beyond our responsibility.
6. Warranty
6.1. No Warranty of Specifications. Upon the delivery of a Part, it is of utmost importance that You conduct a thorough inspection of the received item. It is essential to acknowledge that all Parts shall be considered accepted upon delivery to You. As part of our commitment to quality, The AM Lab will employ commercially reasonable efforts to manufacture or have the Part manufactured by our Partners in accordance with the Specifications provided by You. However, it is crucial to recognize that The AM Lab does not warrant the design or specifications of the Part. You bear sole responsibility for the Specifications, it is essential to understand that the feasibility of manufacturing certain Parts in accordance with Your Specifications may be subject to limitations or commercial impracticability. Consequently, The AM Lab cannot guarantee that Your Part can or will be manufactured precisely in accordance with Your Specifications. SUBJECT TO THE LIMITATIONS SET FORTH IN THIS AGREEMENT, THE AM LAB DOES NOT PROVIDE ANY REPRESENTATIONS OR WARRANTIES REGARDING THE WEBSITE, SERVICES, PARTS, OR ANY MATERIALS PROVIDED BY THE AM LAB HEREUNDER. ADDITIONALLY, THE AM LAB DOES NOT WARRANT THAT THE PART WILL MEET YOUR REQUIREMENTS OR THE REQUIREMENTS OF ANY CERTIFICATIONS PROVIDED, OR THAT IT WILL BE MERCHANTABLE OR FIT FOR YOUR PARTICULAR PURPOSE.
6.2. Specifications Warranty; Remedy. The AM Lab hereby warrants that for a period of three (3) business days following the delivery of the Part (the "Warranty Period"), the Part shall conform to the Specifications provided for such Part. During the Warranty Period, should You provide notice to The AM Lab that the Part fails to comply with the applicable Specifications in all material respects, The AM Lab shall offer as Your sole and exclusive remedy the replacement of such non-conforming Parts, at The AM Lab's sole cost and expense, subject to the following conditions: (i) You shall return the non-conforming Part(s) to The AM Lab within three (3) business days of notifying The AM Lab of the non-conformance, and (ii) The AM Lab reasonably confirms the existence of such non-conformity. Please be advised that The AM Lab will not accept returns beyond the specified Warranty Period. In the event You fail to contact The AM Lab within the designated Warranty Period, The AM Lab shall be released from any further obligations pertaining to the said Part. Therefore, ALL SALES WILL BE DEEMED FINAL, AND YOU NOT BE ENTITLED TO RETURN SUCH PARTS TO THE AM LAB.
7. INTELLECTUAL PROPERTY
7.1. License. Cognizant of the conditions outlined below, The AM Lab extends to You a limited, non-exclusive, revocable license to utilize the Website for your personal or/and internal business purposes. The AM Lab and its licensors retain full ownership and intellectual property rights to the Website and all its content. You must not, under any circumstances, authorize or allow any third party to:
- You shall refrain from engaging in any activities that involve reverse engineering, disassembling, or decompiling the Website functionalities, The AM Lab's pricing and matching algorithms, or The AM Lab's geometry parsing engine. Such actions are explicitly prohibited and must not be undertaken in any circumstances.
- Use any manual or automated software devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to “scrape” or download data from any web pages contained in the Website;
- Access the Website in order to build a competitive website, application or service;
- Except as expressly stated herein, no part of the Website may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means;
- use the Website for any illegal or illicit purpose, including to manufacture certain products, components, goods or tools designed or intended for use in firearms;
- Send, upload, collect, transmit, store, use, post, publish, or otherwise communicate on the Website any data, information, pictures, videos, music or other materials or content that: (a) contains any computer viruses, worms, malicious code, or any software intended to damage or alter a computer system or data; (b) You do not have the lawful right to send, upload, collect, transmit, store, use, post, publish, or otherwise communicate; (c) is false, intentionally misleading, or impersonates any other person, including reviews that are not representative of your experience; (d) is libelous, slanderous, defamatory, bullying, harassing, abusive, threatening, vulgar, obscene, or offensive, or that contains pornography, nudity, or graphic or gratuitous violence, or that promotes violence, racism, discrimination, bigotry, hatred, or physical harm of any kind against any group or individual; (e) is harmful to minors in any way or targeted at minors; (f) infringes, violates or otherwise misappropriates the intellectual property or other rights of any third party (including any moral right, privacy right or right of publicity); or (g) encourages any conduct that may violate any applicable laws or would give rise to civil or criminal liability;
- Share, transfer or otherwise provide access to an account designated for You to another person;
- Misuse The AM Lab domain or use The AM Lab trademark;
- Disable, overly burden, impair, or otherwise interfere with servers or networks connected to the Website (e.g., a denial-of-service attack); or
- Attempt to Obtain unauthorized access to the Website or otherwise compromise or violate the security of the Website, including without limitation: (a) accessing or viewing content that hasn't been designated for your use or is outside your permitted scope; (b) attempting to breach or breaching Website security or authentication protocols or procedures; (c) restricting, disrupting or disabling service to Website users, hosts, servers or networks by any means, or (d) Any acts of malfeasance or malevolence that disrupt the Website's intended and proper operation, especially the introduction, dissemination, or deployment of materials, software, or mechanisms that are malicious, deleterious, or technologically injurious.; (e) The utilization of any tools, software, or methodologies that probe, scan, or test the vulnerability of the Website or any associated network, or that infringe upon the proprietary rights and operational integrity of the Website; (f) Any behavior or action that imposes, or may impose, an unreasonably or disproportionately large burden or strain on the Website's infrastructure, its associated systems, or its service providers.
Notwithstanding the above, pursuant to the provisions set forth herein and without prejudice to any other rights or remedies available to The AM Lab, you hereby unequivocally acknowledge and assent to the fact that the pricing and matching algorithms, operational methodologies, and mechanisms, as well as The AM Lab's geometry parsing engine, constitute the exclusive proprietary intellectual property and are the sacrosanct trade secrets of The AM Lab. In the unfortunate eventuality that you engage in, or even endeavor to, reverse engineer, deconstruct, or otherwise compromise the sanctity of said algorithms, methodologies, mechanisms, or parsing engine, your license, privilege, and authorization to access and utilize the Website and Service shall be summarily and irrevocably terminated. Consequent to such actions or attempts thereof, The AM Lab expressly reserves its unalienable right to invoke and pursue any and all legal remedies, both at law and in equity, as it deems fit and necessary to safeguard and vindicate its proprietary interests and rights.
7.2. Trademarks. The Website features designations that serve as trademarks, service marks, or brand identifiers of The AM Lab, and their use without The AM Lab's explicit written consent is prohibited. Any other trademarks, service marks, or brand names displayed on the Website belong to their respective proprietors.
7.3. Your Content. Within the confines of the Website, The AM Lab expressly disclaims any proprietary interest in Your Specifications or any content, data, or materials you introduce or otherwise render accessible on the Website (“Your Content”). The onus of the integrity, legality, and appropriateness of the Content you introduce to the Website rests solely upon you. You hereby confer upon The AM Lab an irrevocable, non-exclusive, perpetual, royalty-free, fully remunerated, and sublicensable (through our designated Partners) right and license to reproduce, utilize, and manipulate Your Content for the express purposes of designing, manufacturing, and delivering Your Parts in accordance with your requisitions, and to proffer any ancillary Services you solicit. Upon written requisition to The AM Lab, you may demand the restitution or obliteration of Your Content, notwithstanding The AM Lab's prerogative to retain archival copies in strict adherence to prevailing legal mandates or document retention protocols. You further recognize and accede to The AM Lab's right to employ Your Content, in an aggregated and anonymized format, to enhance the efficacy and functionality of the Website and Services, inclusive of, but not limited to, refining our pricing algorithms and optimizing the manufacturing process. In proffering an order to The AM Lab, you solemnly attest and covenant that you either possess proprietary rights over or have duly procured the requisite permissions to permit The AM Lab the usage rights herein delineated, devoid of any infringement of intellectual property rights or any pecuniary obligations to third parties. You further attest and covenant that Your Content remains unencumbered by, and does not transgress, any third party rights, encompassing but not limited to intellectual property, privacy, and publicity rights. Should The AM Lab, exercising its sole and absolute discretion, deduce that the Specifications you introduce to the Website contravene the intellectual property rights of a third party, The AM Lab retains the unequivocal right to abstain from manufacturing the Part(s) predicated on your Specifications. The AM Lab commits to employing commercially judicious measures to safeguard the confidentiality of Your Content, divulging it to third parties only as indispensably requisite in the context of Service provision or as otherwise delineated herein. However, it is to be expressly understood that, notwithstanding any provision to the contrary, The AM Lab may be compelled to disclose Your Content if mandated by prevailing legal statutes.
7.4 Your Data. In electing to utilize the Service, you expressly acknowledge and concur that The AM Lab shall be necessitated to amass, employ, and process data emanating from your organization for the express purpose of proffering the Services (hereinafter referred to as “Buyer Data”), all in strict adherence to our Privacy Policy and any prevailing General Terms. You are hereby obligated to furnish all requisite billing and ancillary information and documentation in a format as stipulated by The AM Lab. The AM Lab expressly disclaims any liability for any incapacitation in Service execution attributable to erroneous information, malformatted or corrupted files, media-borne viruses, or incompatibilities arising from backup media or software. It remains incumbent upon you to retain an accurate and contemporaneous backup replica of all data consigned to The AM Lab. You expressly recognize the inherent vulnerabilities associated with data transfer, inclusive of, but not limited to, human and machine errors, omissions, potential data losses, and media damage, and the consequential potential for loss or detriment. You shall adopt judicious measures to mitigate the ramifications of such contingencies.
Pertaining to Buyer Data, you solemnly represent, warrant, and covenant that:
- The consignment of Buyer Data to The AM Lab and the anticipated utilization thereof is in strict compliance with all prevailing legal statutes, and you have duly procured all requisite third-party endorsements and consents pertinent to the Services; and
- The Buyer Data, in conjunction with The AM Lab's employment thereof, neither infringes upon nor contravenes any intellectual property rights or other vested rights of any third party. The proprietary rights to all Buyer Data shall vest exclusively with you. You hereby confer upon The AM Lab an irrevocable, non-exclusive, non-transferable, sublicensable, royalty-exempt, global prerogative to manage Buyer Data in order to: (i) proffer any Service, as delineated herein and as articulated in any prevailing General Terms; (ii) engender aggregate data; (iii) sublicense, but solely to the extent indispensable in conjunction with the provision of the Services, thereby enabling affiliated Partners to discharge their obligations both to The AM Lab and to you, all in accordance with any applicable General Terms.
8. INDEMNIFICATION BY YOU.
You hereby covenant and agree to indemnify, defend, and hold The AM Lab, together with its officers, directors, shareholders, agents, licensees, employees, successors, assigns, and affiliated Partners, wholly unscathed from and against any and all claims, actions, proceedings, damages, liabilities, awards, deficits, costs, and expenses, inclusive of, but not limited to, judicious attorneys’ fees and associated court expenditures, which may arise or accrue as a result of: (i) any material breach, non-compliance, or contravention by you of any covenant, representation, warranty, or stipulation delineated herein; (ii) any assertion or contention that a Part, as fabricated by The AM Lab in strict adherence to an order delineated herein, transgresses or contravenes any prevailing legal statute, regulatory mandate, or ordinance; (iii) any claim or litigation, irrespective of its legal foundation (be it product liability, strict liability, tortious negligence, or any other legal theory), particularly those pertaining to any harm, fatality, or detriment to any individual or property as a direct or indirect consequence of the Part; or (iv) any allegation or contention that any Specification directly or indirectly infringes, dilutes, or violates any patent, trade secret, copyright, trademark, service mark, publicity right, or any other proprietary or intellectual right of any third party.
9. DISCLAIMER OF WARRANTIES.
SAVE FOR THE STIPULATIONS EXPRESSLY ARTICULATED HEREIN, THE PARTS FABRICATED BY THE AM LAB IN ACCORDANCE WITH AN ORDER TENDERED VIA THIS WEBSITE, CONJOINTLY WITH THE WEBSITE, SERVICES, AND ALL EMBEDDED INFORMATION, CONTENT, AND ANY OTHER MATERIALS FURNISHED BY THE AM LAB, ARE TENDERED ON AN "AS IS" BASIS, DEVOID OF ANY WARRANTY, EITHER EXPRESS OR IMPLIED. THE AM LAB HEREBY CATEGORICALLY AND UNEQUIVOCALLY RENOUNCES ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS, WHETHER EXPRESSLY STATED OR IMPLIED BY STATUTE, COMMON LAW, OR OTHERWISE, PERTAINING TO THE WEBSITE, SERVICES, AND PARTS, INCLUDING, BUT NOT RESTRICTED TO, WARRANTIES OF MERCHANTABILITY, SUITABILITY FOR A SPECIFIED UTILIZATION, AND NON-INFRINGEMENT OF PROPRIETARY OR THIRD-PARTY RIGHTS. THE AM LAB MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE AFOREMENTIONED PARTS OR THE UTILIZATION OF THE WEBSITE OR SERVICES WILL BE CONTINUOUS, UNINTERRUPTED, OR DEVOID OF ERRORS, NOR THAT ANY IDENTIFIED ERRORS OR DEFECTS WILL BE, OR ARE AMENABLE TO BE, RECTIFIED. CERTAIN JURISDICTIONS MIGHT NOT RECOGNIZE THE EXCLUSION OF IMPLIED WARRANTIES; THUS, SOME OF THE AFORESTATED DISCLAIMERS MAY NOT BE APPLICABLE TO EVERY USER.
9.1. INASMUCH AS THE PARTS ARE FABRICATED PURSUANT TO YOUR DISTINCT SPECIFICATIONS, THE AM LAB HEREBY EXPRESSLY AND UNEQUIVOCALLY DISCLAIMS ANY AND ALL WARRANTIES, REPRESENTATIONS, OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO: (1) THE PARTS' CONFORMITY TO YOUR ANTICIPATED UTILIZATION CRITERIA; (2) THE PARTS' SUITABILITY OR FITNESS FOR A SPECIFIED OR GENERAL PURPOSE, OR THEIR MERCHANTABILITY; OR (3) THE ABSOLUTE INTEGRITY OF THE PART DESIGN, FREE FROM ANY DEFECTS, ERRORS, OR OMISSIONS.
9.2. IT IS HEREBY ACKNOWLEDGED AND UNDERSTOOD THAT THE SERVICES MAY BE SUSCEPTIBLE TO UNANTICIPATED DELAYS, UNFORESEEN CANCELLATIONS, AND OTHER POTENTIAL INTERRUPTIONS OR DISRUPTIONS. THE AM LAB EXPRESSLY AND
UNEQUIVOCALLY DISCLAIMS ANY AND ALL WARRANTIES, REPRESENTATIONS, OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY ASSURANCES PERTAINING TO THE QUALITY, EFFICACY, STANDING, AND OTHER INTRINSIC OR EXTRINSIC CHARACTERISTICS OF THE SERVICES.
9.3. IT IS HEREBY EXPRESSLY STIPULATED AND UNDERSTOOD THAT ANY COUNSEL, GUIDANCE, OR INFORMATION, WHETHER CONVEYED ORALLY OR IN WRITTEN FORM, PROCURED FROM THE AM LAB OR VIA THE WEBSITE SHALL NOT CONSTITUTE OR GIVE RISE TO ANY WARRANTY, REPRESENTATION, OR GUARANTEE UNLESS EXPLICITLY AND UNEQUIVOCALLY ARTICULATED IN THIS DOCUMENT.
9.4. ANY MATERIAL OR CONTENT, WHETHER DOWNLOADED OR OTHERWISE PROCURED FROM OR VIA THE WEBSITE, IS ACCESSED AND UTILIZED AT YOUR SOLE DISCRETION AND PERIL. YOU SHALL BE EXCLUSIVELY LIABLE FOR ANY AND ALL DETRIMENT OR DAMAGE TO YOUR PERSONAL OR REAL PROPERTY, INCLUDING, WITHOUT LIMITATION, TO YOUR COMPUTATIONAL SYSTEMS AND ANY DEVICE EMPLOYED TO ENGAGE WITH THE WEBSITE, OR ANY CONSEQUENTIAL LOSS OR HARM ARISING FROM SUCH ACCESS OR UTILIZATION OF SAID CONTENT.
9.5. YOU HEREBY EXPRESSLY RECOGNIZE AND CONCEDE THAT THE AM LAB SHALL NOT BE HELD ACCOUNTABLE OR LIABLE FOR THE ACTIONS, OMISSIONS, OR CONDUCT OF THIRD PARTY ENTITIES, INCLUDING, BUT NOT RESTRICTED TO, ANY PART FABRICATED, PRODUCED, OR DELIVERED BY SUCH THIRD-PARTY ENTITIES. FURTHER, YOU COVENANT NOT TO INITIATE OR PURSUE ANY CLAIMS OR LEGAL RECOURSE AGAINST THE AM LAB PERTAINING TO SUCH THIRD-PARTY CONDUCT..
10. LIMITATION OF LIABILITY
10.1. Disclaimer of Certain Damages. THE AM LAB BE IN NO CIRCUMSTANCE SHALL BE HELD ACCOUNTABLE OR LIABLE, EITHER DIRECTLY OR INDIRECTLY, TO YOU OR ANY THIRD PARTY ENTITY FOR ANY PUNITIVE, INCIDENTAL, INDIRECT, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF ANTICIPATED PROFITS, REVENUES, BUSINESS VENTURES, INCOME, CONTRACTUAL AGREEMENTS, GOODWILL, UTILIZATION, TIME, DATA, ELECTRONICALLY CONVEYED ORDERS, OR ANY ASSOCIATED COSTS ARISING FROM LOSS OF PRODUCTION OR UTILIZATION, BUSINESS INTERRUPTIONS, ACQUISITION OF ALTERNATIVE GOODS OR SERVICES, OR ANY TANGIBLE OR INTANGIBLE DAMAGE TO PERSON OR PROPERTY, OR EMOTIONAL DISTRESS. THIS LIMITATION APPLIES IRRESPECTIVE OF WHETHER THE AM LAB HAS BEEN PREVIOUSLY INFORMED OF, OR COULD HAVE FORESEEN, THE POTENTIAL FOR SUCH DAMAGES, AND ARISES IN CONNECTION WITH: (1) THIS AGREEMENT, OR THE UTILIZATION OF, OR INABILITY TO ENGAGE WITH, THE WEBSITE OR SERVICES; (2) THE EXPENDITURE ASSOCIATED WITH THE PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES RESULTING FROM ANY GOODS, COMPONENTS, DATA, INFORMATION, OR SERVICES ACQUIRED OR DERIVED THROUGH THE WEBSITE OR SERVICES; (3) ANY UNAUTHORIZED INTRUSION INTO, OR ALTERATION OF, YOUR TRANSMISSIONS, SPECIFICATIONS, OR DATA; (4) ANY PARTS ASSOCIATED WITH YOU; OR (5) ANY OTHER ASPECT OR MATTER PERTINENT TO THE WEBSITE AND SERVICES, WHETHER GROUNDED IN WARRANTY, COPYRIGHT, CONTRACTUAL AGREEMENT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL DOCTRINE OR THEORY.
10.2. Cap on Liability. IN NO EVENT, REGARDLESS OF THE CIRCUMSTANCES OR UNDERLYING CAUSE OF ACTION, SHALL THE AM LAB'S LIABILITY TO YOU EXCEED THE MONETARY SUM ACTUALLY REMITTED BY YOU TO THE AM LAB IN RELATION TO A SPECIFIC ORDER, PERTAINING TO ANY CLAIM OR CAUSE OF ACTION ARISING FROM OR IN CONNECTION WITH SAID ORDER.
10.3. Exclusion of Damages. SPECIFIC LEGAL JURISDICTIONS PROHIBIT THE EXCLUSION OR CONSTRAINT OF PARTICULAR CATEGORIES OF DAMAGES. SHOULD SUCH STATUTES BE APPLICABLE TO YOUR CIRCUMSTANCES, THE AFOREMENTIONED LIMITATIONS OR EXCLUSIONS MAY NOT WHOLLY BIND YOU, AND YOU MAY BE ENTITLED TO ASSERT ADDITIONAL OR SUPPLEMENTAL RIGHTS UNDER THE LAW.
11. RELEASE OF LIABILITY.
YOU YOU HEREBY EXPRESSLY RECOGNIZE AND CONCEDE THAT THE PARTS, INCLUDING THEIR FABRICATION PROCESS, ARE PREDICATED UPON THE SPECIFICATIONS TENDERED EXCLUSIVELY BY YOU. IN LIGHT OF THIS, YOU COVENANT AND AGREE THAT, UNDER NO EVENT OR CIRCUMSTANCE, SHALL THE AM LAB BE HELD ACCOUNTABLE OR LIABLE FOR ANY DETRIMENT, DAMAGE, OR LIABILITY ARISING FROM OR ATTRIBUTABLE TO ANY PART, INCLUDING, BUT NOT LIMITED TO, ANY DEFECTS INHERENT IN A PART THAT HAS BEEN MANUFACTURED IN STRICT ADHERENCE TO THE PROVIDED SPECIFICATIONS. You hereby unconditionally and irrevocably release The AM Lab, its affiliates, and their respective officers, directors, employees, agents, consultants, and Partners, including their successors, from any claims, demands, losses, damages, rights, actions, or causes of action, whether pertaining to personal injuries, fatality, or property damage, that either directly emanate from or are indirectly associated with Your Part(s), with the sole exception being any material defects in any Part(s) that are directly attributable to the negligent acts or omissions of The AM Lab.
12. TERM AND TERMINATION
12.1. Term. This Agreement is hereby initiated and takes effect from the date upon which You manifest your assent to its terms (as delineated in the aforementioned preamble) and shall persist in its entirety and remain binding for the duration of Your utilization of the Services, unless and until it is terminated in consonance with the stipulations set forth herein.
12.2. Termination of Services by You. In accordance with the provisions delineated in Section 3.1, should You desire to terminate the Services furnished by The AM Lab, You are empowered to effectuate such termination by (a) proffering a formal notification to The AM Lab at any juncture, and (b) conclusively closing Your Account pertinent to all the Services availed by You. Such notification ought to be dispatched, in written form, to the designated address of The AM Lab as specified hereunder.
12.3. Termination of Services by The AM Lab. The AM Lab expressly reserves the unilateral right to, forthwith and without any prior intimation, suspend or terminate this Agreement or Your engagement with the Website and Services (with or without justifiable cause). Should The AM Lab, in its sole and absolute discretion, ascertain any potential breaches or transgressions by You of the stipulations of this Agreement, The AM Lab is thereby empowered to: (i) issue a formal admonition to You via electronic mail (to any email address duly furnished by You to The AM Lab) highlighting the specific contraventions of this Agreement; (ii) expunge or remove any Content proffered by You or Your designated agent(s) to the Website; (iii) duly notify and/or transmit Your Content to, and/or engage in full collaboration with, the appropriate legal enforcement entities for subsequent action; and/or (iv) embark upon any other recourse or measure which The AM Lab adjudges to be requisite or pertinent.
12.4. Effect of Termination. Consequent to the termination of any Service, access to the said Service shall be revoked, and any further utilization of the same shall be expressly prohibited. The cessation of all Services further encompasses the erasure of Your password, pertinent information, associated files, and any Content linked with or contained within Your Account. The AM Lab expressly disclaims any and all liabilities arising from or related to such suspension or termination, inclusive of the removal of Your Content. Notwithstanding the aforementioned, all clauses and provisions of this Agreement, which intrinsically necessitate perpetuation beyond the termination of Services, shall remain in effect and continue to bind the parties. This includes, but is not limited to, clauses pertaining to proprietary rights, disavowal of warranties, financial obligations, obligations to indemnify, and limitations on liabilities.
13 MISCELLANEOUS
13.1 Electronic Communications. Interactions and correspondences between You and The AM Lab are predominantly facilitated through electronic channels, be it through your engagement with the Website, your transmission of electronic mails to The AM Lab, or The AM Lab's issuance of notifications on the Website or its communications to You via electronic mail. For the purposes of contractual obligations and understandings, You hereby: (1) expressly assent to the receipt of communications from The AM Lab in an electronic format; and (2) concur that all terms, conditions, contractual agreements, notifications, disclosures, and other communications proffered by The AM Lab to You in an electronic medium shall be deemed to fulfill any and all legal prerequisites as if such communications were rendered in a written and tangible format. The aforementioned stipulations shall not impinge upon or supersede Your extant statutory entitlements.
13.2 Linked Sites. The Website may facilitate or proffer links to content, websites, or services owned, operated, or managed by third-party entities. The AM Lab expressly refrains from endorsing, vouching for, or guaranteeing the integrity, accuracy, reliability, comprehensiveness, contemporaneity, non-infringement, merchantability, or suitability for a specific purpose of any such third-party content, websites, services, or systems. It is imperative to note that such third party content, websites, services, or systems do not fall within the purview or jurisdiction of The AM Lab. Should You opt to engage with or access any such third-party offerings, or to interface with the Website through such external systems, You undertake such actions wholly at Your discretion and inherent risk. You hereby recognize and acknowledge that interactions with third party entities may necessitate Your assent to specific terms of use pertinent to such third-party content, websites, services, or systems. You covenant to duly acknowledge, accept, and adhere to any and all such terms of use.
13.3 Assignment. This Agreement, inclusive of the rights and obligations enshrined herein pertaining to You, shall not be assigned, subcontracted, delegated, or otherwise conveyed or transferred by You without the express and prior written authorization of The AM Lab. Any endeavors to assign, subcontract, delegate, or transfer in contravention of the stipulations set forth herein shall be deemed null, void, and without legal effect.
13.4 Force Majeure. Neither party shall bear liability for any postponement or dereliction in the execution of its obligations hereunder (with the explicit exception of obligations related to payment) arising from circumstances beyond its reasonable purview. Such exonerating circumstances include, but are not limited to, divine acts, acts of war, acts of terror, insurrections, embargoes, actions undertaken by civil or military authorities, pandemics, mandates or proclamations by governmental entities leading to shutdowns, conflagrations, inundations, unforeseen mishaps, labor strikes, or scarcities in transportation infrastructure, fuel, energy, labor, or requisite materials.
13.5 Questions, Complaints, Claims. If you have any questions or issues regarding the Website or Services, please reach out to us at info@theamlab.com. We'll do our best to resolve your concerns. If you're not satisfied with our response, please let us know so we can look into it further.
13.6 Limitations Period. YOU, TOGETHER WITH The AM Lab, HEREBY COVENANT AND CONCUR THAT ANY LEGAL RECOURSE OR CAUSE OF ACTION, EMANATING FROM OR PERTINENT TO THIS AGREEMENT, THE WEBSITE, OR THE SERVICES, MUST BE INITIATED WITHIN A CONFINED PERIOD OF ONE (1) YEAR SUBSEQUENT TO THE INSTIGATION OF THE CAUSE OF ACTION. FAILURE TO ADHERE TO THIS TIMEFRAME SHALL RESULT IN THE IRREVOCABLE AND PERPETUAL ESTOPPEL OF SUCH CAUSE OF ACTION.
13.7 Arbitration Agreement; Class Waiver; Waiver of Trial by Jury. Please read this Section 13.6 (“Arbitration Agreement”) carefully. It is part of Your contract with The AM Lab and affects Your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
- Applicability of Arbitration Agreement. All claims and disputes (excluding claims for injunctive or other equitable relief as set forth below) in connection with this Agreement or the use of any product or service provided by The AM Lab that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement. This Arbitration Agreement applies to You and The AM Lab, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or goods provided under this Agreement.
- Notice Requirement and Informal Dispute Resolution. Prior to initiating any arbitration proceedings, the aggrieved party ("Initiating Party") shall first issue a formal written Notice of Dispute ("Notice") to the other party. This Notice shall comprehensively detail the specific nature of the claim or dispute, the underlying facts and circumstances giving rise to the dispute, and the specific relief or remedy sought. Notices directed to The AM Lab shall be delivered via electronic mail to info@theamlab.com and concurrently via registered or certified mail to The AM Lab's principal place of business. Upon receipt of such Notice, both parties shall engage in good faith negotiations to amicably resolve the dispute. This negotiation period shall persist for a minimum of 30 days from the date of receipt of the Notice. Should the parties fail to reach a mutually acceptable resolution within this 30-day period, either party may then proceed to initiate formal arbitration proceedings. Notably, any settlement offers or overtures made by either party during the negotiation period shall remain strictly confidential and shall not be disclosed to the appointed arbitrator until after the arbitrator has rendered a decision on the merits of the dispute and determined any award or damages, if applicable.
- Arbitration Rules. Arbitration shall be initiated through the DIFC-LCIA Arbitration Centre. The rules of the DIFC-LCIA shall govern all aspects of this arbitration. The arbitration shall be conducted by a neutral arbitrator, appointed as per the DIFC-LCIA rules. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction within the DIFC.
- Additional Rules for Non-appearance Based Arbitration. In the event that the parties opt for non-appearance-based arbitration, the proceedings shall be facilitated through telephonic, electronic, or purely written modalities. The precise method of conducting the arbitration shall be determined at the sole discretion of the party initiating the arbitration process. Notwithstanding the foregoing, no in-person appearances, either by the parties or any designated witnesses, shall be mandated unless there exists a joint and express agreement between the parties to the contrary.
- Authority of Arbitrator. Upon the commencement of arbitration proceedings, the designated arbitrator, under the auspices of the DIFC, shall possess the exclusive authority to determine the rights and liabilities, if any, of both You and The AM Lab. Such determination shall be made without consolidating the dispute with other matters or joining it with other cases or parties. The arbitrator is vested with the power to grant motions that dispose of all or a portion of any claim presented. Furthermore, the arbitrator is empowered to award both monetary and non-monetary remedies or relief as permissible under the prevailing law, the DIFC Arbitration Rules, and the stipulations of this Agreement. Subsequent to the conclusion of the arbitration, the arbitrator shall promulgate a comprehensive written award and a detailed statement of decision, elucidating the foundational findings and conclusions that underpin the award, inclusive of any computation pertaining to damages conferred. The arbitrator's authority to grant relief mirrors that of a judicial officer in a court of competent jurisdiction. The arbitrator's award shall be deemed conclusive and shall bind both You and The AM Lab.
- Severability. In the event that any provision or specific clause of this Arbitration Agreement is adjudged to be invalid, illegal, or unenforceable by a court or tribunal of competent jurisdiction, such provision or clause shall be deemed null and void, but this shall not affect or impair the validity, legality, or enforceability of the remaining provisions or clauses contained herein. The parties expressly acknowledge and agree that such invalid, illegal, or unenforceable provision or clause shall be replaced with a valid, legal, and enforceable provision or clause that most closely approximates the intent and economic effect of the original provision or clause. The remainder of this Arbitration Agreement shall remain in full force and effect, reflecting the parties' original intent.
13.8 Governing Law. This Agreement, and any disputes or claims arising out of or in connection with it, shall be governed by and construed in accordance with the laws of the Dubai International Financial Centre ("DIFC"). The parties irrevocably agree that the DIFC courts shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Agreement. The parties further acknowledge and agree that the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded from this Agreement.
13.9 Independent Contractor. "For the purposes of this Agreement, You shall act solely as an independent contractor vis-à-vis The AM Lab. This Agreement shall not be construed to create any association, partnership, joint venture, employee, or agency relationship between You and The AM Lab for any purpose. You shall not make any representations that suggest otherwise and shall not take any position or action that might impose on The AM Lab any obligations or liabilities, including, but not limited to, any representations in tax filings or applications for benefits, which are inconsistent with such independent contractor status. You have no authority, and shall not hold yourself out as having authority, to bind The AM Lab, and You shall not undertake or represent to third parties as being able to undertake any commitments or obligations on behalf of The AM Lab.
13.10 Notice. In accordance with this Agreement, should The AM Lab necessitate an e-mail address from You, it is incumbent upon You to furnish The AM Lab with Your most up-to-date e-mail address. Should the most recent e-mail address You have provided to The AM Lab become invalid, or for any reason fails to facilitate the delivery of any notices mandated or allowed under this Agreement, the act of The AM Lab dispatching an e-mail containing such notice to that address shall, notwithstanding such delivery failure, be deemed as constituting effective notice. For the purposes of providing formal notice to The AM Lab, such notice shall be directed to the following address: Dubai CommerCity Business Cluster B3, Office 419, Dubai, United Arab Emirates. Any such notice shall be considered duly given upon its receipt by The AM Lab, either through a nationally recognized courier service with tracking capabilities or via first-class mail with postage prepaid to the aforementioned address.
13.11 Waiver. Notwithstanding any prior actions or omissions, any forbearance or omission by either party to exercise any right or enforce any provision of this Agreement at any given instance shall not be construed as a waiver of such right or provision at any subsequent instance. Such forbearance or omission shall not prejudice the rights of the party in question to enforce such provision or exercise such right in the future.
13.12 Severability. In the event that any clause, stipulation, or provision contained within this Agreement is adjudicated or determined to be void, inoperative, or unenforceable for any reason whatsoever, such determination shall not in any way affect the validity or enforceability of any other clause, stipulation, or provision contained herein. Any such void, inoperative, or unenforceable clause, stipulation, or provision shall be subject to modification to the extent necessary to render it valid, operative, and enforceable in a manner most closely representing the original intent of the parties.
13.13 Entire Agreement. This Agreement constitutes the definitive, comprehensive, and sole agreement between the parties concerning its subject matter and supersedes all prior negotiations, understandings, and agreements, whether oral or written, related to the same. In the event of any inconsistency or discrepancy among the terms of this Agreement, the General Terms, or any order for Parts, the following hierarchy shall prevail, unless explicitly agreed otherwise in writing by the parties: (i) Manufacturing Standards; (ii) this Agreement; (iii) the General Terms; and (iv) the order for Parts. The parties further recognize and concur that any pre-printed terms or conditions on the reverse or any other part of any quotation, order, acknowledgment, or invoice are nullified and shall hold no bearing or significance.